Digital workbooks are final sale — delivered instantly. If your file is defective or won’t open, we fix or resend it free within 14 days. Printed books are print-to-order: we replace damaged, misprinted, or incorrect books free, but don’t accept change-of-mind returns.

Yes — free within the US, included in the price. Canada and international pay the real carrier rate at checkout, plus any customs or duties.

Each book is printed to order. Allow 11–16 days from order to delivery. Most of that is print production, not transit. US shipping is free with tracking.